Latest Posts

Advocacy Trends 2025

What if the key to long-term brand success wasn’t about reaching more people, but building deeper connections with the right ones?

At The Drum Predictions 2025, Duel’s Head of Category & Content, and co-host of the Building Brand Advocacy Podcast, Verity Hurd, took the stage to break down why Advocacy should be every marketer’s next obsession.

In a landscape where social engagement is plummeting, the brands that thrive will be the ones that turn customers into champions.

February 21, 2025

Introducing Lucy & Yak’s Yak Creators Ambassador Program

This organic fashion brand burst onto the scene with its colorful dungarees, and has built a dedicated fanbase. Now, they’re taking things to the next level with their Ambassador program. 

April 1, 2024

How Sculpted By Aimee’s advocacy program crossed 1k+ members in its first month

Sculpted by Aimee is a rapidly growing cosmetics brand founded in 2016 by Makeup Artist Aimee Connolly.

February 13, 2024

Social Affiliates vs Brand Ambassadors: what's the difference?

Brand Ambassadors’ and ‘Social Affiliatesare two different types of advocates a brand can activate, to drive awareness or revenue and thereby increase customer acquisition. They are both incredibly valuable, but their actions essentially fulfil distinct objectives. 

November 17, 2023

What are Social Affiliates?

In 2024, global affiliate marketing spend is expected to soar to $15.7 billion. Brands are becoming more reliant on this channel because it delivers 15-30% of eCommerce sales annually. 

November 16, 2023

The TikTok Playbook: Winning Strategies, Shop Secrets & Insider Growth Tactics

Every brand builder has a burning question… How do I ignite growth on TikTok in 2023? This episode of the Building Brand Advocacy podcast unveils a treasure trove of insider insights, including the answers you’ve been waiting for.

October 10, 2023

The Reinvention of TOMS: Unleashing Impact As a Purpose-Driven Brand

What do you get when you blend entrepreneurship, innovation, and a dash of magic? The answer is TOMS. This remarkable brand has derived a unique formula for success, combining the essence of generosity with the appeal of comfortable shoes while infusing it all with glamor.

September 26, 2023

The Swarovski Crystal Society makes an estimated $27m in membership fees alone. Here’s how.

Swarovski is one of the biggest luxury brands on the planet, reporting a staggering $1.9bn in sales for 2022

August 29, 2023

Scaling Influence to Drive Marketing Efficiency for Luxury Beauty Brands

The luxury beauty sector is exploding.

Take a moment. Imagine a world where brands stand to make a killing on their influencer marketing, if only they can nail their approach to social Advocacy. Right now, you’re living in it.

August 18, 2023

Proven Tactics & Examples For Community Based Marketing You Can Use

One of the most significant trends in business is the rapid change of customer expectations when it comes to interactions with brands. According to Salesforce’s State of the Connected Customer report, “84 percent of customers say being treated like a person, not a number, is very important to winning their business.” Therefore, customers are not only seeking a great product, but an authentic human connection with both the brand and their community of customers. 

August 11, 2023

How Lego crowdsourced its way to $9.5bn in revenue for 2022

Lego is the most valuable toy brand in the world for a 9th consecutive year - worth more than 4x as much as the next brand on the list, Bandai Namco.  

With over 900 stores worldwide, of which 155 opened in 2022, the brand is showing no sign of slowing down. So how does Lego consistently beat out competitors like Hasbro, Bandai Namco and Mattel?

August 7, 2023

Brand Advocate vs Brand Ambassador: What's the Difference?

If you’re looking to elevate your brand through the power of brand ambassadorship or advocacy, but you’re unsure about whether your business would better benefit from the support of brand ambassadors or advocates, or even both, we’re here to help. 

November 22, 2022